Become a fan
Friendly and knowledgeable staff. Very clean front office area and very reasonable price for the services. Answered all my questions and even squeezed me in on a busy Saturday for my transmission service. Although the area doesn't have too much around to kill time, they have a waiting room with tv and magazines.
Another trip back to AAMCO. Every time I go in, it is a pleasant experience. I have never had an issue with work or price. These guys have always been fair price and faster than most with return. I had a blown head gasket, had to get the sent out to be resurfaced, all spark plugs cracked, needed a new water pump, etc... They had the truck back to me within the week. Shaun is a great manager- Very friendly, and even offered to come pick me up if it was raining to bring me to the truck when it was done.
I have moved further away from this location but still keep going back. It's tough to find honest, fair, and quality mechanical work, but this location has it all.
I had been having progressive trouble w/ my manual transmission (clutch). Although I didn't know it at the time, ...luck would have it that when it became undeniably serious enough for me to exit & limp off the fwy; knowing something was majorly wrong -- that I would find myself here at this AAMCO in Upland.
Being vaguely familiar w/ the area, I stopped first to formulate a plan & to browse local car repair places on my phone. This random AAMCO was 1.5 miles from my location; I had never even known of it's existence, & so based mainly on proximity, I made my way ever-so-slowly w/ my hazards on, creeping along in my poor disabled vehicle.
I must say that I am so glad that I did, & that it turned out that way, because I had the most positive, smooth, uplifting, & excellent 'car-repair experience' that exceeded my expectations from the minute I walked in, to the time days later when I picked up my car & walked out.
The center manager Sal Manzo is who I dealt with, & was so polite, courteous, attentive, & so thorough in his listening to my tale of auto woe & subsequent examination of my car.
I don't know much about car repair at all, but I do know a lot about vibe, & even more about customer service!
Although my clutch was the culprit & I did have to replace it to the tune of $784.00 -- (comparatively priced, as my research showed) -- I was so thankful that all my concerns were addressed, that the place was absolutely immaculate & customer-friendly. -- There weren't any surprise/hidden costs, it was ready when promised, they arranged pick-up w/ Hertz down the street, & I felt like all my concerns & questions were addressed in such an outstanding way, that it put me at total ease! -- & warranted this stellar review!